Terms of Service

 

1.  Club Pass members may use the car wash as often as they want to.

2.  Club Pass members may use their membership at any Royal Car Wash location.

3.  Upon signing up for the Club Pass, members agree that their account will automatically be renewed and re-charged at the beginning of each monthly billing cycle.

4.  Upon signing up for the Club Pass, each member agrees to release liability from the Royal Car Wash based on the damage warning informational sign posted outside the car wash tunnel detailing items that the car wash will not be responsible for should damage occur.

5.  Club Pass members can cancel their membership at any time with written or verbal notice, or by completing the “Update Membership” link on the Royal Car Wash website. Cancellations should be made at least 10 days prior to the end of the billing cycle.

6.  Due to the unlimited nature of the Club Pass, prorating and refunds are not allowed once a new billing cycle has been used.

7.  The Royal Car Wash reserves the right to modify the monthly and yearly Club Pass fees.

8.  Each Unlimited Club Fast Pass is valid only for one registered vehicle.

9.  Any driver may operate the vehicle using the Club Pass, however no other vehicle may use the Club Pass other than the one vehicle originally assigned to it.

10.  The Fast Pass sticker must remain affixed to the assigned vehicle windshield at all times.

11.  The Royal Car Wash reserves the right to cancel any Club Pass and impose penalties should video surveillance or staff witness any unauthorized vehicle using the Club Pass. Penalty fees will range from the cost of the unauthorized wash ($9.99 – $21.99) plus a $4.00 fee per unauthorized entrance. Criminal charges may apply (NYSPL Section 155.25).

12.  The Royal Car Wash reserves the right to close the car wash during severe or inclement weather conditions. (Usually when temperatures reach below 15 degrees or during heavy rain and or snow)

13.  The Royal Car Wash reserves the right to shut down temporarily for necessary and preventative maintenance, during normal operating hours.

14.  Upon signing up for the Club Pass, you agree to provide the Royal Car Wash with correct information regarding vehicle and payment information.

15.  Club Pass is not available for fleet vehicles, limousines, or any vehicle unable to fit within the confines of the Royal Car Wash minimum clearances.

16.  The Royal Car wash reserves the right to cancel your Club Pass if any of the terms or conditions are violated.

17.  You may contact the Royal Car Wash via phone M-F 9am-5pm (585) 559-2300, mailing address: The Royal Car Wash, 2851 Monroe Avenue, Rochester, NY 14618, or email: service@theroyalwash.com.